Social media RFPs (requests for proposals) are the beginning locations for a lot of profitable social media methods, campaigns, and collaborations.
Truly, a social media RFP template is the beginning place. Creating an amazing RFP for social media advertising and marketing providers isn’t simple, in spite of everything.
Write one thing too obscure, and also you’ll be sifting by way of unhelpful purposes.
Depart too many questions unanswered? You’ll spend all of your time writing prolonged responses to emails from distributors.
Whether or not you’re an company or vendor, what you get out of a social media RFP will depend on what you set into it. So why not use a tried-tested-and-true social media RFP template to set your mission or model off on the fitting foot?
Bonus: Get the free social media RFP template to create your own in minutes and find the right agency to help you achieve your goals.
Here’s some important marketing vocab for you: RFP stands for “request for proposal.”
A social media RFP is an open call for pitches, whether for a one-off project or a longer-term collaborative relationship. It can be put out to social media marketing agencies or individual practitioners.
Your RFP for social media marketing services might do the following:
- outline a specific project or need your business wants to address (for example, the promotion of a limited-edition line of belts for dogs)
- invites agencies, management platforms, or other vendors to pitch general creative ideas or solutions for your brand as a whole
The RFP process provides a way for a company to vet ideas and providers before committing to a significant collaboration or long-term agreement. Why wouldn’t you want to scope out your options before locking one down?!
A good RFP for social media management services should provide background, describe the project and its objectives, and spell out bidder requirements.
That being said, it’s a delicate balance between providing info and oversharing. The art of an RFP for social media lies in providing the necessary amount of detail while leaving room for creativity. It’s worth taking your time and doing it right, though, because the better your RFP, the better the vendor proposals will be.
(FYI: RFPs can be used for other business needs as well. You might create an RFP for help with a print marketing campaign or for manufacturing services. A social media RFP is specifically seeking proposals in the field of social media marketing.)
Wondering what to include in your social media RFP?
While every RFP is different, most strong social media RFPs feature a few common elements. (Just read a few social media RFP examples, and you’ll see these same details coming up again and again and again.)
Your social media content needs to be artistic, however on the subject of social media RFPs, it truly is greatest to stay with a confirmed construction.
Whether or not you need to work with a social media company, digital advertising and marketing company, or particular person contractor, we advocate together with these ten sections (on this order!) in your subsequent social media RFP.
1. Introduction
2. Firm profile
3. Social media ecosystem
4. Venture objective and outline
5. Challenges
6. Key questions
7. Bidder {qualifications}
8. Proposal tips
9. Venture timelines
10. Proposal analysis
We’ve parsed out every part so you may get a greater sense of what it ought to embrace in your RFP for social media providers.
1. Introduction
That is your first impression: an opportunity to offer a big-picture overview of what you’re searching for. It’s like your goal on a resume.
Present a top-level abstract of your social media RFP. This quick part ought to embrace key particulars reminiscent of your organization identify, what you’re searching for, and your submission due date.
Right here’s an instance:
Pretend Firm, Inc., the worldwide chief in faux corporations, is searching for a faux social media consciousness marketing campaign. We’re accepting proposals in response to this faux request for proposal till [date].
2. Firm profile
Time to peel again some layers and let the reader know what your model is all about.
Share some background in your firm. Attempt to transcend the boilerplate and supply data that could be related to an RFP for social media advertising and marketing providers. This may increasingly embrace your:
- Mission assertion
- Core values
- Goal clients
- Key stakeholders
- Aggressive panorama
If together with any of the above in your social media RFP would require disclosing commerce secrets and techniques, be aware that extra data is on the market upon request and/or NDA signature.
3. Social media ecosystem
So as to get nice social media proposals, you’ve received to offer your distributors a peek behind the scenes. Information is energy!
Give distributors an summary of how your organization makes use of social media. Allow them to know which social channels you’re most energetic on or which networks you’ve chosen to keep away from. Another belongings you may point out on this part might embrace:
- A abstract of energetic accounts
- Important facets of your social marketing strategy
- Overviews or hyperlinks to previous or ongoing campaigns
- Related social analytics (e.g., viewers demographics, engagement, a social media audit, and many others.)
- Highlights out of your social accounts (e.g., content material that carried out properly)
Uncover Puerto Rico outlined its big selection of social media accounts in its social media RFP, clarifying the excellence between their leisure viewers and their enterprise viewers.
SOURCE: Discover Puerto Rico
A key motive to offer this intel in your social media RFP is to keep away from repetition. With out this data, you could find yourself with social media proposals which are too much like previous ideas, which is finally a waste of everybody’s time.
The higher a vendor can perceive your social media panorama, the higher they’ll be capable to ship a profitable idea.
4. Venture objective and outline
Clarify the aim of your social media RFP. What are you searching for? What social media goals are you hoping to attain? Be as particular as doable.
Some examples might embrace:
- Promote consciousness of a brand new retailer opening in [location]
- Acquire new followers on a not too long ago launched social media channel
- Improve consideration for an present services or products
- Generate extra leads by way of particular social media channels
- Set up your organization as a thought chief
- Share firm values or initiatives with a audience
- Run a seasonal promotion or social contest
Bear in mind, social media campaigns can and will embrace multiple objectives. Every objective offers a field for a vendor’s proposal to tick off.
This RFP from SkillPlan outlines the corporate’s major aims and secondary aims clearly and concisely.
SOURCE: Merx
Think about using major and secondary objective classes in order that it’s clear what issues most.
5. Challenges
The battle is actual… actual necessary to share along with your potential new social media collaborator, that’s.
Most corporations are properly conscious of the distinctive challenges they face on and off social media, however an uninitiated third get together received’t have that very same understanding.
Determine roadblocks upfront in your social media RFP so you’ll be able to work collectively to unravel or work round them.
Challenges might embrace:
- Buyer sensitivities (e.g., something that will assist a vendor keep away from urgent recognized ache factors)
- Legalese (e.g., cumbersome disclaimers and disclosures that always get in the way in which of artistic ideas)
- Regulatory compliance (are there age or different restrictions related to advertising and marketing your product?)
- Differentiation (is it troublesome to distinguish your services or products from opponents?)
- Social media security (have you ever confronted points with scammers or hackers prior to now?)
Useful resource and funds challenges could also be related right here, too. Does your organization have sufficient workers to assist obligatory customer support and group administration? Be sincere. One of the best proposals might current invaluable options.
6. Key questions
It’s going to be robust for a vendor to offer an amazing reply after they don’t know what you’re asking for.
That’s why it’s tremendous frequent to search out questions in social media RFPs used for advertising and marketing functions. They usually comply with or are included as a subsection in Challenges. In some circumstances, they merely ask: How will your proposal deal with these challenges?
Together with questions is a solution to guarantee that proposals present the options or solutions head-on slightly than dodge or skirt round them. If your organization faces important challenges, these solutions will make it simpler to guage the proposals you obtain.
7. Bidder {qualifications}
Certain, there’s an opportunity a younger hotshot with a coronary heart of gold goes to simply crush your mission, however chances are high you’re searching for somebody who’s been there and carried out that. So ask for what you need.
The bidder {qualifications} part of a social media RFP is the place you’ll be able to request particulars on why an organization could also be uniquely certified to take your mission on.
Expertise, previous tasks, group measurement, and different credentials are necessary elements when evaluating distributors who reply your RFP for social media advertising and marketing providers.
Embody {qualifications} that may make for a profitable mission, enable you consider social media proposals, and are necessary to your enterprise. For instance, whereas it might not be pertinent to a social media RFP, your organization might favor B Corps.
Some issues to ask for:
- Particulars on the dimensions of the seller’s group
- Proof of social media coaching and certification (Hootsuite’s social advertising and marketing training and certificates program, for instance)
- Examples of labor with previous or present purchasers
- Shopper testimonials
- Outcomes from earlier campaigns
- An inventory of workers—and their titles—who will work on the mission
- Venture administration method and technique
- Sources that will likely be devoted to the mission
- The rest in regards to the vendor and their work that’s necessary to you and the execution of the mission
Certain, you’ll be able to disregard the bidder {qualifications} part, however you may find yourself with a bunch of purposes that lack the data related so that you can decide. So embrace something and every little thing you need to see from potential distributors.
8. Proposal tips
That is the place you get into the nitty gritty: how precisely would you like this social media RFP packaged and delivered?
This part ought to cowl proposal submission fundamentals: when, what, the place, and the way a lot. Point out the deadline for submission, how proposals needs to be formatted, and the extent of element you require for funds breakdowns.
The Authorities of Nova Scotia offers distributors a transparent define for his or her proposals.
SOURCE: Nova Scotia
If your organization has model tips, social media tips, a social media model information, or some other related sources, embrace hyperlinks or data on the place distributors can discover them.
Be sure that so as to add some extent of contact as properly. Our social media RFP template places contact data within the header. But it surely doesn’t matter whether or not you set it first or final, as long as it’s obtainable for companies to direct questions or clarifications.
9. Venture timelines
Each social media RFP ought to point out proposal and mission deadlines—that’s why you received’t discover a social media RFP instance with out one.
On this part, present a structured proposal schedule that distributors can comply with. In case your mission is tied to a selected date or occasion, embrace these key supply dates too, however in the event you’ve received some flexibility, it’s OK to be broad right here.
A social media RFP timeline might embrace:
- Deadline to RSVP participation
- Assembly interval with distributors for preliminary discussions
- Deadline for companies to submit questions
- Proposal submission deadline
- Finalist choice
- Finalist shows
- Choice of profitable proposal
- Contract negotiation interval
- When notifications will likely be despatched to bidders who weren’t chosen
- Embody a tough deadline or goal mission date. If key milestone and deliverable deadlines are already in place, that needs to be indicated right here as properly.
10. Proposal analysis
Similar to your trainer supplied you with a rubric again in your schooldays, it’s best to supply distributors a transparent set of judgment tips to work in the direction of. How can they wow you in the event that they don’t know what wows you?
Each you and potential distributors ought to know forward of time how their proposals will likely be evaluated. Record the factors you’ll measure and the way every class will likely be weighted or scored.
The Nationwide Institute of City Affairs offers an in depth chart outlining how every utility will likely be judged. Intimidating? Sure. Crystal clear? Additionally sure.
SOURCE: National Institute of Urban Affairs
Be as clear about your company choice course of as doable. If a rubric template or scorecard is on the market, embrace it right here. If evaluators will present feedback, let bidders know whether or not they need to or mustn’t count on to obtain them.
Lastly, point out the acknowledged funds’s function in your decision-making course of. Will it’s revealed to evaluators after they’ve scored the proposal? How will price vs. worth be decided?
Social media RFP template
In case you skimmed over all that content material, we don’t blame you—it’s lots to absorb and course of!
That’s exactly why we constructed this free social media RFP instance: a template to make issues simple for you.
Use this social media RFP template as a place to begin, and tailor it to your wants. You’ll be capable to use this to create your individual in minutes and discover the fitting vendor that will help you obtain your targets.
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