Trymata – Sidehusl.com

Trymata overview

Trymata enlists freelancers to do consumer expertise exams for shopper web sites, however makes use of glitchy software program and provides minuscule funds.

The way it works

After a easy sign-up course of, Trymata guarantees to start out sending invitations to check web site and apps for pay to certified freelancers. Like related websites, Trymata doesn’t require expertise. All you want is a quick web connection and a tool — desktop, laptop computer, good telephone or pill — to take the check. Your gadget wants an inner microphone, too.

The exams typically require testers to comply with a listing of instructions, which contain navigating the positioning to check out completely different components of it. You’re supposed to speak your ideas out loud, expressing while you discover one thing troublesome or counter-intuitive.

Checks usually require 20 to half-hour to finish.

Pay

Nevertheless, Trymata has a few of the lowest incentive funds for testers within the trade and seems to not pay in any respect, in some instances.

The positioning says its pay scale ranges from $5 to $30. Nevertheless, freelancers who work with the positioning says that almost all exams now pay simply $5 for a 30 minute gig. In lots of components of the U.S., that doesn’t even add as much as minimal wage.

Funds are made through PayPal and are imagined to be made the day after a check is full. However, these days, freelancers say that’s not occurring both. And so they must nag customer support relentlessly to get even the sorry remuneration that was promised.

Different complaints

Along with the poor compensation and fee delays, testers say that Trymata’s testing software program is glitchy and generally malfunctions mid-test. That forces the freelance tester to start out over or quit.

Suggestions

There are a selection of web sites the place you will get paid to supply user-experience exams of internet sites and apps. Trymata is among the many worst of your choices.

Higher choices embrace UserTesting, Userlytics and Userfeel.

What their customers say (from TrustPilot)

The brand new pay scale is ridiculous and insulting. $5 for 30 minutes. I might keep away from , simply closed my account

Completely garbage. You do practically 30 min lengthy exams and each time is similar reply. You don’t qualify, so we will’t pay. Additionally, you must set up further packages and these are very difficult. I do exams on different websites and these are accepted. However not for them. They simply need exams to be completed totally free.

The positioning was high-quality for awhile however proper now they’re ignoring a number of peoples emails about funds and helps is unresponsive. I did a submit round June twenty first and so they stated fee will come via July seventh.
Guess what it’s July ninth I’ve not been paid and they’re ignoring me. Usertesting is method higher at the least they pay you there.

Cost hassle

I accomplished 6 exams for Trymata previously a TrymyUI weeks in the past and was knowledgeable that I might be paid in 3 days. When that didn’t occur I reached out to their help staff and was informed there was an issue with PayPal and that I’d be paid on 7/7. That date got here and went with no fee. On 7/10 I obtained a small fee, lower than half of I used to be owed. I’ve now reached out to help a number of occasions with no response.

The worst!

I by no means fee 1 star however this rip-off firm deserves a 0!

As a very long time tester with Trymata I all the time felt they have been the worst in each facet however continued to check as I wanted the extra revenue. Many know by now they just lately reduce their payouts in half (from $10 for 20 and 30 minute exams to $5 for both). The worst half about it’s they made the announcement on July twelfth however backdated it saying “As of July 1st 20 and 30 minute exams will now pay $5 and 60 minute exams $10. This makes them the bottom usability testing website by way of fee. Additionally they discover any little motive potential to reject exams. It feels as if they’re shedding cash quick and squeezing each greenback they will out of the testers.

So unprofessional. Their recorder is the worst so far as usability testing goes. I’ve needed to take a usability check with them and only a transient community fluctuation and their recorder interrupts and check vanished. Like 3 occasions! All that 20 – 30 minutes I spent speaking repeatedly received misplaced in a second. Attempt writing to their buyer help you’d by no means get a response.